Privacy Policies
At Danvigha's Silks, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place orders, or interact with our services.
By using our website and services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
Personal Information:
- Account Information: When you create an account on our website, we may collect your name, email address, phone number, shipping address, and billing information.
- Order Information: We collect details about the items you purchase, payment method, delivery details, and any special instructions related to your order.
- Payment Information: We use a secure payment gateway to process your payments. We do not store your credit card information, but we may collect billing details for order processing.
- Customer Support: If you contact our customer service team, we may collect information regarding your inquiry, including emails, phone numbers, and any messages you provide.
Non-Personal Information:
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, track site usage, and improve our services. These technologies collect information such as your browser type, IP address, pages visited, and time spent on our site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Order Processing and Fulfillment: To process and deliver your orders, including handling payment transactions, shipping, and providing customer support.
- Personalized Experience: To personalize your shopping experience by remembering your preferences, order history, and other preferences that help us recommend products you might like.
- Marketing and Promotional Communications: With your consent, we may send you promotional emails, newsletters, or special offers related to new collections, sales, or exclusive deals. You can opt out of these communications at any time by unsubscribing via the link in the email or contacting us directly.
- Customer Support: To respond to your inquiries, process returns or exchanges, and assist with any issues related to your account or orders.
- Improvement of Services: To analyze trends, conduct research, and improve the functionality and design of our website, products, and services.
3. How We Protect Your Information
Data Security:
- We implement industry-standard security measures to protect your personal data. This includes encryption technologies for payment processing and secure storage for sensitive customer information.
- We use Secure Socket Layer (SSL) technology to encrypt any data you submit to us, such as payment details, ensuring your personal information is safe during transmission.
Access Control:
- Only authorized employees or third-party service providers who need access to your personal information to perform specific functions (such as order fulfillment or payment processing) will have access to your data.
- We do not share, sell, or rent your personal information to any third parties, except as outlined in this Privacy Policy or as required by law.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party partners who assist us in operating our business, such as payment processors, shipping companies, and email marketing providers. These third parties are required to protect your information and only use it for the purposes for which it was shared.
- Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
Access and Update Your Information:
- You have the right to access, correct, or update your personal information at any time by logging into your account on our website or by contacting us directly.
Opt-Out of Marketing Communications:
- You can opt out of receiving promotional emails by clicking the "unsubscribe" link included in every marketing email we send. Alternatively, you can contact our customer support team to request that we stop sending you marketing communications.
Cookies and Tracking Technologies:
- You can control the use of cookies through your browser settings. You may choose to block cookies or receive alerts when a cookie is being sent. However, please note that disabling cookies may affect your experience on our website and some features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites for additional resources, partner services, or advertisements. Please note that these third-party sites are governed by their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or reporting requirements. After that period, your personal information will be securely deleted or anonymized.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
- Email: support@danvighassilks.com
- Phone: +917200319085
By using Danvigha's Silks website and services, you acknowledge and agree to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to keeping your information secure.
By using our website and services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
Personal Information:
- Account Information: When you create an account on our website, we may collect your name, email address, phone number, shipping address, and billing information.
- Order Information: We collect details about the items you purchase, payment method, delivery details, and any special instructions related to your order.
- Payment Information: We use a secure payment gateway to process your payments. We do not store your credit card information, but we may collect billing details for order processing.
- Customer Support: If you contact our customer service team, we may collect information regarding your inquiry, including emails, phone numbers, and any messages you provide.
Non-Personal Information:
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, track site usage, and improve our services. These technologies collect information such as your browser type, IP address, pages visited, and time spent on our site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Order Processing and Fulfillment: To process and deliver your orders, including handling payment transactions, shipping, and providing customer support.
- Personalized Experience: To personalize your shopping experience by remembering your preferences, order history, and other preferences that help us recommend products you might like.
- Marketing and Promotional Communications: With your consent, we may send you promotional emails, newsletters, or special offers related to new collections, sales, or exclusive deals. You can opt out of these communications at any time by unsubscribing via the link in the email or contacting us directly.
- Customer Support: To respond to your inquiries, process returns or exchanges, and assist with any issues related to your account or orders.
- Improvement of Services: To analyze trends, conduct research, and improve the functionality and design of our website, products, and services.
3. How We Protect Your Information
Data Security:
- We implement industry-standard security measures to protect your personal data. This includes encryption technologies for payment processing and secure storage for sensitive customer information.
- We use Secure Socket Layer (SSL) technology to encrypt any data you submit to us, such as payment details, ensuring your personal information is safe during transmission.
Access Control:
- Only authorized employees or third-party service providers who need access to your personal information to perform specific functions (such as order fulfillment or payment processing) will have access to your data.
- We do not share, sell, or rent your personal information to any third parties, except as outlined in this Privacy Policy or as required by law.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party partners who assist us in operating our business, such as payment processors, shipping companies, and email marketing providers. These third parties are required to protect your information and only use it for the purposes for which it was shared.
- Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
Access and Update Your Information:
- You have the right to access, correct, or update your personal information at any time by logging into your account on our website or by contacting us directly.
Opt-Out of Marketing Communications:
- You can opt out of receiving promotional emails by clicking the "unsubscribe" link included in every marketing email we send. Alternatively, you can contact our customer support team to request that we stop sending you marketing communications.
Cookies and Tracking Technologies:
- You can control the use of cookies through your browser settings. You may choose to block cookies or receive alerts when a cookie is being sent. However, please note that disabling cookies may affect your experience on our website and some features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites for additional resources, partner services, or advertisements. Please note that these third-party sites are governed by their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or reporting requirements. After that period, your personal information will be securely deleted or anonymized.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:
- Email: support@danvighassilks.com
- Phone: +917200319085
By using Danvigha's Silks website and services, you acknowledge and agree to the terms outlined in this Privacy Policy. Your trust is important to us, and we are committed to keeping your information secure.